ClientChaser

Product demo

See ClientChaser in action

A 90-second story: one migration client, one missing passport, zero chaos. Everything below uses a sample migration-client scenario — no real client data, ever.

📽️ 90-second demo video — coming soon Being produced now — the written walkthrough below covers the same story. Want a live screen-share instead? Request a pilot and we'll book 15 minutes.

The walkthrough

Ayesha's visitor visa — start to finish

1

The problem: follow-ups fall through

Ayesha was asked for her passport three weeks ago. The request is buried in a thread, the tracking sheet is stale, and nobody has chased her since. Every firm knows this moment.

Passport bio page — asked 21 days ago No reply
Bank statements — “will send soon” Forgotten
Tracking sheet last updated… 32 days ago
2

Add Ayesha, pick the checklist

Ten seconds: name, email, “Visitor visa” checklist. The checklist comes from your firm's own templates — the system never invents document items on its own.

Passport bio page Required
Bank statements (3 months) Required
Invitation letter Required
3

The chase queue flags him

Passport and statements haven't arrived and the file has been idle for 6 days — so Ayesha appears under Needs chasing, in priority order, with one clear next action. No one has to remember.

3need chasing today
2drafts to approve
14documents received
Ayesha A. — passport + statements · idle 6 days Urgent
4

A human approves the reminder

ClientChaser drafts a polite email listing exactly what's missing. Your staff reads it, clicks Approve, and sends from the firm's own address. Nothing goes to a client without a human OK.

Reminder draft — “Hi Ayesha, a friendly reminder that we're still missing your passport bio page and bank statements…”

✅ Approve & copy Edit
5

Replies file themselves

Ayesha replies with “scan123.pdf”. The system reads the document's content, recognises bank statements, and ticks the right checklist item. Ugly filenames don't matter. She could also use her secure upload link — no logins, no portal.

scan123.pdf → Bank statements (3 months) Received ✓
Filed to Ayesha's checklist + audit log Logged
6

Unclear? It waits for a human

One attachment can't be identified with confidence — so it lands in the review queue with a “what is this file?” prompt. Nothing is ever guessed onto the wrong client. A wrongly-filed passport is not a bug we're willing to have.

IMG_0042.jpg — sender unclear In review
Waiting for staff decision — never auto-filed Held
7

The owner sees everything

Weekly report and live dashboards: missing documents, stuck clients, aging invoices, staff workload — the whole firm's chasing status in one screen, with a full audit trail behind it.

11files received this week
2clients stuck >10 days
4invoices overdue
8

Where it goes next not built yet

On the roadmap, shaped with founding firms — and we say plainly that these are not built yet: cash-collection dashboard, promise-to-pay and payment-plan tracking, escalation sequences, phone-call task queue, SMS reminders, accounting-software integrations, cash-flow forecasting.

Cash collection · payment plans · escalation Roadmap
Accounting-software integrations · forecasts Roadmap

Before & after

The same firm, two weeks later

Before ClientChaserWith ClientChaser
“Did Ayesha ever send her passport?” — 20 minutes of inbox archaeology Open Ayesha's page: checklist says received ✅ / missing ❌, with dates
Reminders written from scratch, sometimes twice, sometimes never Drafts waiting in a queue — review, approve, send
Partner asks “where are we stuck?” — nobody knows One report: every stuck client and overdue invoice, live

Sample scenario for demonstration — pilots start with test clients, and real client data enters only after a signed agreement.